We’ve connected organizations with their communities and stakeholders on thousands of successful projects. With a range of annual subscription options, our plans are suited for all organization sizes.
Community engagement tailored to your organization
Starter
Our Starter package is designed to help you get started with the basics
- Unlimited public projects
- 5 user licenses
- All participation tools
- Standard content tools
- Reporting and analytics
- Page drafts, versioning and scheduled publishing
- Standard design template with basic brand integration
- Basic training and support
Professional
Take your online community engagement to the next level
- Unlimited private and public projects
- 8 user licenses
- All participation tools
- Standard content tools
- Reporting and analytics
- Page drafts, versioning and scheduled publishing
- Build your own design theme to match your brand
- Moderate training and support
- Basic API access
Premium
Equip your entire team with the leading community engagement solution
- Unlimited private and public projects
- Unlimited general user licenses
- 5 site admin licenses
- All participation tools
- Premium content tools
- Reporting and analytics
- Page drafts, versioning and scheduled publishing
- Custom design theme for optimized brand integration
- Superior training and support
- Full API access
- Publishing approvals workflow
Are you looking for a single project subscription?
We understand that at times, you may not need an entire engagement hub to support the delivery of your community engagement consultation.
Single project subscriptions are readily available for community engagement consultants, planners, and architects to enhance their digital offerings.
| Compare the Plans | Starter | Professional | Premium | ||
|---|---|---|---|---|---|
| Projects | |||||
| Engagements (aka Projects) | Unlimited | Unlimited | Unlimited | ||
| Private Engagements | |||||
| Categories and Location Tagging | |||||
| Multiple Domains | |||||
| Tools | |||||
| Participation tools | Standard | Premium | Premium | ||
| Content tools | Standard | Standard | Premium | ||
| User Management | |||||
| User Registration | |||||
| User Roles | Standard | Standard | Custom | ||
| Site Admin Licenses | 2 | 3 | 5 | ||
| General Users | 3 | 5 | Unlimited | ||
| Teams | |||||
| Social Sign-on | |||||
| Site Management | |||||
| Version Control | |||||
| Scheduled Publishing | |||||
| Approvals Workflow | |||||
| First-time Publishing Permissions | |||||
| Teams | |||||
| Hub Pages | |||||
| Reporting & Analysis | |||||
| Reporting | |||||
| Basic API | |||||
| Advanced API | |||||
| Analysis Assistant | 100,000 comments/year (sentiment detection only) | 100,000 comments/year (sentiment, language, keywords, and named entities) | |||
| Design | |||||
| Site Theme | Standard | Build Your Own | Custom | ||
| Advanced Page Templates | |||||
| Community Building | |||||
| Mailer (Campaigns and Lists) | |||||
| Interest Lists / New Project Notifications | |||||
| 'Follower' Functionality | |||||
| Custom Email Templates | |||||
| Support | |||||
| Training | Via Learning Centre | 1x Personalized basic training session | 2x Personalized basic training session | ||
| Technical Support | Ticket | Phone + Ticket | Phone + Ticket | ||
| Nominated Support Contacts | 1 Contact | 2 Contacts | 4 Contact | ||
| Progress Meetings | Health Check | 2/year | 4/year | ||
| Coaching Service | 2/year | ||||
Access the new Social Pinpoint today!
Social Pinpoint is the leading platform solely dedicated to community engagement. Feel empowered by our innovative solution that is here to enhance your every day.
If you’re a current SPP Classic customer, upon request you can gain access to a full-featured trial site for the new version of Social Pinpoint.
Take your digital engagement practice to a new level.
Your questions, answered.
Generally, all of our subscriptions are on an annual basis. We do have the option for single project subscriptions.
It sure is! We understand your concerns for security as it is a critical element to online engagement. We protect your information and also provide regional hosting options. Social Pinpoint stores your data but does not use it in any capacity, as you own the data you collect.
Yes we do. Our trials last for 14-days and you can utilize all of Social Pinpoint’s features. To make your project public, you will need a paid subscription. We also ensure that all of your data is saved until you choose a subscription so you won’t need to start from scratch. We do not require any payment information for you to sign up for a free trial. Please contact our team if you would like to get started at info@socialpinpoint.com.
Social Pinpoint does not require your stakeholders to create an account in order to leave feedback on projects. Mandatory registration can be implemented if you choose. Many clients opt for mandatory registration to enhance the quality of their feedback data.
Social Pinpoint does have a built-in filter for explicit, profane or threatening content. Anything flagged by this filter will require admin review before going public. We also offer 24/7 human moderation as well, allowing you to remain confident in creating a safe space for your community at all times.
Yes. Our tools are built with mobile in mind first, as we know that a majority of stakeholders will engage on smart phones or tablets.
Start engaging with your community today.
Our expert team is available to show you how to get the most out of your online community engagement platform.
